Technical assistance when you need it
Is your electric cargo bike showing an error or does it require maintenance, repair or technical support? Here you’ll find manuals, downloads, our contact form and suitable original spare parts in the Mubea webshop – so your Mubea eCargo bike is back on the road quickly.
Service Videos – Help with technical topics
This section provides you with technical video tutorials – including maintenance, adjustments, or replacing components of your bike. To access the videos, please enter your cargo bike’s vehicle identification number. This ensures that our service content remains available exclusively to our customers.
Instructions and product information
Our operating instructions and the manual are also available in digital format. They’ll help you quickly find detailed information about your electric cargo bike.
Find the right original parts directly in our webshop
The Mubea webshop offers a selection of components for your Mubea U-Mobility eCargo bike – ideal for maintenance, service and repair.
All answers to your questions
Send us your query
We're still there for you after your purchase. Read our FAQs for answers to a broad range of questions about your electric cargo bike. If you have a technical issue, simply use our service form and we'll respond as soon as possible.